Cookie Policy

At or Coinygram platform (“We“, “us“, “our“), we strive to honour the privacy and security of any data we collect from visitors using our platform, whilst we act as a personal data Controller under relevant data protection rules and regulations. Our platform uses cookies, in combination with pixels, local storage objects, and similar devices (collectively, “cookies” unless otherwise noted) to distinguish you from other users of the platform or platform.  This helps us provide you with a good experience, improve our service, and to personalize ads and content to you while you use the platform.

“Coinygram Platform” shall mean and include Coinygram Android App, Coinygram iOS App (collectively, “Coinygram App”) or Coinygram Web app (“Web version”) and Coinygram platform “” (“Coinygram platform”). Collectively along with the Coinygram Developer Portal, Public APIs and secure authentication for Coinygram Users is referred to as the “Coinygram Platform”

This cookie policy (“Cookie Policy”) describes the types of the cookies we use on the platform and our purposes for using them.

If you have questions about this Cookie Notice, please contact us at For more information about our privacy practices, please review our privacy policy. If you have any questions or comments regarding this notice or data privacy, please contact us at

Please read this Cookie Notice carefully for details about why we use cookies and the information they collect from and about you.

1. What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device, which is like computer memory.

First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie.

1. First-party cookies are those set by a platform that is being visited by the user at the time (e.g. cookies placed by our platform domain).

2. Third-party cookies are cookies that are set by a domain other than that of the platform being visited by the user. If a user visits a platform and another entity sets a cookie through that platform, this would be a third-party cookie.

Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the platform that created that particular cookie.

Session cookies: these cookies allow platform operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

2. What Cookies Do We Use and Why?

Generally, the platform uses cookies to distinguish you from other users of the platform. This helps us to provide you with a good experience when you browse the platform and also allows us to improve it. The cookies we may use on the platform may be categorized as follows:

1. Strictly necessary

2. Performance

3. Functionality

4. Targeting

Some cookies may fulfil more than one of these purposes.

‘Strictly Necessary’ cookies let you move around the platform and use essential features like secure areas. Without these cookies, we cannot provide the requested services.

We use these Strictly Necessary cookies to:

Identify you as being logged in to the platform and to authenticate you

Make sure you connect to the right service on the platform when we make any changes to the way it works

For security purposes

If you prevent these cookies, we can’t guarantee how the platform or the security on the platform will perform during your visit.

‘Performance’ cookies collect information about how you use the platform, e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and are only used to help us improve how the platform works, understand the interests of our users and measure the effectiveness of our advertising.

We use performance cookies to:

Carry out web analytics: Provide statistics on how the platform is used

Perform affiliate tracking: Provide feedback to affiliated entities that one of our visitors also visited their site

Obtain data on the number of users of the platform that have viewed a product or service

Help us improve the platform by measuring any errors that occur

Test different designs for the platform

Some of our performance cookies are managed for us by third parties.

‘Functionality’ cookies are used to provide services or to remember settings to improve your visit.

We use ‘Functionality’ cookies for such purposes as:

Remember settings you’ve applied such as layout, text size, preferences and colors

Remember if we’ve already asked you if you want to fill in a survey

Remember if you have engaged with a specific component or list on the platform so that it won’t repeat

Show you when you’re logged in to the platform

To provide and show embedded video content

Some of these cookies are managed for us by third parties.

‘Targeting’ cookies are used to track your visit to the platform, as well other platforms, apps and online services, including the pages you have visited and the links you have followed, which allows us to display targeted ads to you on the platform.

We may use targeting cookies to:

Display targeted ads within the platform.

To improve how we deliver personalized ads and content, and to measure the success of ad campaigns on the platform.

3. When do we require your consent

All cookies require your consent.

We request your consent before placing them on your device. You can give your consent by clicking on the appropriate button on the banner displayed to you. If you do not wish to give consent or wish to withdraw your consent to any cookies at any time, you will need to delete, and block or disable cookies via your browser settings; see below for more information on how to do this. Please note that disabling these cookies will affect the functionality of the platform and may prevent you from being able to access certain features on the platform.

4. How to Delete and Block our Cookies

Most web browsers allow some control of most cookies through the browser settings. However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of the platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit the platform.

Changing your Cookie Settings. The browser settings for changing your cookies settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details:

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari

More information. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

5. Contact us

For any questions feel free to contact Coinygram’s Data Protection Officer at: